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Conditions of use and contracting

In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Isabel Poyo-Guerrero Lahoz (hereinafter, ISA) informs that she is the owner of the website In accordance with the requirement of article 10 of the aforementioned Law, ISA reports the following data:

The owner of this website is ISA, with NIF 22696552Z and registered office at Salvador Dalí 42, 1ª, Palma de Mallorca 07011, Balearic Islands. The company contact email address is:

Forms and conditions of payment

The student must pay both the individual classes and the packages before the beginning of the service. To make the payment, bank transfer or Bizum will be used to the data indicated on the invoice. ISA will not assume any commission or charge that any of the banking entities involved in the process may generate during it.

Essential technology for the development of online classes

Before the start of each class, the student must check that they have efficient audio to carry out the lesson (the use of headphones and an external microphone is recommended) and, at least, an ADSL internet connection to carry out the class in optimal conditions. .

Expiration of class packages

Class packages have a deadline of 6 months to complete from the time they are contracted. If the student has not completed all the contracted classes in that period of time, they will expire and cannot be recovered.

Wait time

In case the student is late, the teacher will wait up to 15 minutes, which will be deducted from the 55 minutes of the total class. After the maximum 15 minutes of waiting, the teacher reserves the right to cancel said class. In such a case, the class will be considered completed and discounted from the contracted class package.

cancellation of classes

The student may cancel the class up to 24 hours before it and must notify the teacher through WhatsApp or telephone. If the student cancels the class after the period of time indicated above or does not show up for the class, it will be considered completed and deducted from the contracted package of hours.

Out of consideration for the teacher, the same class cannot be canceled more than twice. If the student wanted to cancel that class a third time, it would be considered completed and deducted from the contracted package of hours.

Contract modifications

The conditions of the contract may be altered by the teacher, but in case of any modification, this would be communicated by email to the student with sufficient time.

User and responsibilities regime

Browsing, accessing and using the ISA website confers the condition of user, by which all the conditions of use established herein are accepted, while browsing the ISA website, without prejudice to the application of the corresponding regulations. mandatory legal compliance as the case may be.

ISA's website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:

  • The veracity and legality of the information provided by the user in the forms issued by ISA for access to certain content or services offered by the website.

  • The use of the information, services and data offered by ISA contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or of the operation of the website.

Link Policy and Disclaimers

ISA is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content of other websites. the net. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

ISA declares that it has adopted all the necessary measures to avoid any damage to the users of its website, which may arise from browsing its website. Consequently, ISA is not responsible, in any case, for any damages that the user may suffer from browsing the Internet.


ISA reserves the right to make any changes it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as well as in its conditions of use, or in the general contracting conditions. Said modifications may be made through its website by any legally admissible form and will be mandatory during the time they are published on the website and until they are validly modified by subsequent ones.

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